Privacy Policy

Last updated: July 2026

Arkansas Pest Control ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, or communicate with us. Please read this policy carefully. By using our services, you consent to the practices described herein.

Information We Collect

We collect personal information that you voluntarily provide to us when you request pest control services, schedule inspections, sign up for our communications, or contact us with inquiries. This information may include your full name, residential or commercial address, email address, telephone number, and details about your pest control needs, such as property type, pest issues, and preferred appointment times.

We also collect information automatically when you visit our website. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may use cookies and similar tracking technologies to gather this data. Additionally, if you contact us by phone, we may record call details for quality assurance and training purposes, and we will notify you if a call is being recorded.

How We Use Your Information

We use the information we collect to deliver, maintain, and improve our pest control services. Specifically, we use your personal information to schedule and perform services at your property, communicate with you regarding appointments, service reminders, and follow-up visits, process payments and send invoices, respond to your inquiries and provide customer support, send promotional materials and service updates if you have opted in, and comply with legal obligations and enforce our terms of service.

We may also use aggregated or de-identified data for analytical purposes, such as understanding regional pest trends and improving our service offerings. This data does not identify you personally and is not subject to this Privacy Policy in its de-identified form.

Data Sharing

We do not sell your personal information to third parties under any circumstances. We may share your information only in limited circumstances: with service providers and contractors who perform functions on our behalf, such as payment processors, scheduling software providers, and email delivery services, provided they agree to maintain the confidentiality and security of your data; when required by law, such as in response to a subpoena, court order, or other legal process; to protect our rights, property, or safety, or the rights, property, or safety of others; and in connection with a business transfer, such as a merger, acquisition, or sale of assets, where your information would be transferred as a business asset.

We require all third parties with whom we share data to implement appropriate security measures and to use your information only for the purposes for which it was disclosed.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Service records and billing information are typically retained for seven years to comply with tax and accounting requirements. Marketing preferences and correspondence history are retained until you request deletion or unsubscribe. Once your information is no longer needed, we securely delete or anonymize it in accordance with our data destruction procedures.

Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. Cookies are small text files stored on your device that help us recognize your browser and capture certain information.

We use essential cookies that are necessary for the website to function properly, such as maintaining your session and remembering your preferences. We also use analytics cookies to gather information about how visitors interact with our website, which helps us improve its functionality and content. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the performance and features of our website.

We do not use cookies to track your activity across third-party websites for advertising purposes. Any third-party analytics providers we use are contractually prohibited from using your information for their own purposes.

Third-Party Services

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Arkansas Pest Control. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit. Additionally, some features of our website may rely on third-party services, such as embedded maps for service area locations or social media sharing buttons. These third parties may collect information about your interactions with their content, subject to their own privacy policies.

We carefully select our third-party service providers and require them to maintain appropriate security measures. However, we cannot guarantee the security of information transmitted to or maintained by these external parties.

Your Rights and Choices

Depending on applicable law, you may have the right to access, correct, update, or delete your personal information. You may also have the right to object to or restrict certain processing activities. To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly. Even if you opt out of marketing messages, we may still send you transactional or service-related communications.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Arkansas Pest Control
Phone: (888) 239-7622
Service Area: Throughout the State of Arkansas

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the revised policy on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.